It's Party Time! What to Expect.
Get Ready For Some FUN!
Thank you for choosing to host your party at Suwanee Indoor! We’ll do everything we can to make your party easy and stress-free, while also giving you exciting atmosphere for your celebration. With every party, we strive to deliver high-energy activities and on-field coaching that is age appropriate. To help make sure your party is the best it can possibly be, we’ve outlined a few things you’ll need to know below. But, you can always call us, visit our website at www.atlantasilveracks.com/suwaneeindoor, or email email@example.com if you need additional information.
Three to four days before your celebration, you’ll receive an email reminder. Please note: Our child:coach ratio is 12:1 for ages 4 and under (plus the birthday child - means 9 party participants), and 15:1 for ages 5 and older (plus the birthday child - means 16 party participants). An additional coach/referee is available for an additional charge. If your party size exceeds our child:coach ratio we require 96 hours notice.
To make sure your party starts on time, please have your guests arrive a few minutes early. We have lots of spaces to help stage everyone until your field and party room are available. On the field, the coach will follow a special curriculum but special requests can be worked in. Please note: the party room is yours after your field time. Before that, you’ll have a designated area for gifts. If there is a party before yours, party cleanup will begin approx. 15 minutes before your party exits the field. Once cleanup is done, you will be allowed into the party room to prepare.
Food Packages/Beverages/Plates/Cups/Napkins/Utensils/Table Covers
We’ll provide you with birthday table covers for the 2 main tables, paper plates, cups, napkins and plastic utensils. Please note: For insurance purposes, you may not bring outside food or drinks into our facility, except for cake and ice cream.
Waivers Are Required
Each complimentary invitation includes an injury waiver form. For insurance purposes, every guest is required to bring in a signed waiver. If the participant is under the age of 18, the waiver must be signed by a legal parent or guardian. Please Note: guests may not participate without a signed waiver. We realize things do get forgotten, so we do have extra waivers on site.
Things change. We understand. However, by taking your reservation we exclude others from that spot - regardless of whether you host your party on that day, cancel or reschedule. Therefore, if you cancel with less than 15 days notice, there is a $75 cancellation fee. Rescheduling is possible tool, but there is a $75 rescheduling fee if you reschedule with less than 15 days notice.
Post-Party Evaluation Form
We appreciate your feedback and would like to know what went well and what we can improve on. After the party, please take a few moments to fill out the included evaluation form and return it to the party host or front desk.
Get Ready For a Great Time at Suwanee Indoor!